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Qantas CEO turns around the airline and his public image

Australian airline's rebound from record losses to record profits in just two years has been exceptional

Mr Joyce is having Qantas target expansion in Asia with new services to China and the use of "big data" in its frequent flyer business.


QANTAS Airways Ltd chief executive Alan Joyce hired bodyguards in 2011 after receiving death threats for his unprecedented grounding of the airline's entire fleet during a bitter industrial dispute. Five years later, Mr Joyce has largely won over hostile customers, politicians and...