Forced to pay for insurance he didn't need and blacklisted, too

New York

WELLS Fargo has promised to make amends to the customers it forced to buy car insurance they didn't need. Allan Dunlap, a former Wells Fargo borrower who spent months trying to get the bank to correct an insurance error that marred his credit report, says he'll believe it when he sees it.

Some 800,000 people were affected by the Wells Fargo car insurance dealings, according to an in-depth analysis commissioned by the bank. The expense of the unneeded insurance, which covered collision damage, propelled 274,000 bank customers into delinquency and resulted in almost 25,000 wrongful vehicle repossessions.

Wells Fargo said it discontinued the insurance practices in September after it had found "inadequacies in vendor processes and internal controls that negatively impac…