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OCBC finds way to cut data-retrieval time for criminal probes

Requests for data by law enforcers used to take up to three months to process. The automated system now does it in a day or two

Angela Tan

Published Fri, Jan 31, 2020 · 09:50 PM

Corruption

Singapore

IT can take up to three months for banks to retrieve and provide information required by law enforcement agencies for criminal investigations - and this is provided the information sought is straightforward and does not entail manual sieving of more than 13 months of data.

But OCBC, Singapore's second largest bank after DBS in terms of total assets, has found a way to cut the time and manpower needed to process this kind of data.