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A straight-talking retailer

Harvey Norman CEO Katie Page-Harvey says retailers who complain about tough conditions aren't trying hard enough.

Ms Page- Harvey says: "If you give customers the experience they want. . . they're going to shop with you."

NOTWITHSTANDING Singapore retailers' perennial gripes about high rents, manpower shortages and the onslaught of online shopping, Harvey Norman CEO Katie Page-Harvey remains unfazed - even with the retail scene as challenging as it is, the group's Millenia Walk flagship store is currently one of