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Citi sees opportunities amid market volatility

Bank says it is looking to use technology to differentiate its offerings and get closer to customers.

Singapore's banking sector has been quite successful in using digital technologies to automate processes, transform customer experiences and enhance consumers' lives, says Mr Han. Banks have a big part to play in achieving the Smart Nation vision, he adds.

MARKETS have been roiled by an upsurge in volatility in the second half of this year and Han Kwee Juan, Citibank Singapore's CEO, expects the trend to continue at least until the end of this year.

The main drivers of this volatility are economic uncertainty in China, diverging global