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One in five Singaporeans consider switch in main bank in one year: study

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In the survey, OCBC tops in customer satisfaction with retail banking, while Citibank ranks second and DBS ranks third

Singapore

ABOUT one in five Singaporean bank customers is considering leaving their primary bank for another lenderin the next 12 months, a study by global market research firm JD Power has found.

This signals a need for banks to strengthen their relationship and engagement with

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