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Customer satisfaction levels hit new high

Strong ratings from the finance and insurance sector boosted CSISG to 71.1 points in 2014

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SINGAPORE'S overall customer satisfaction levels hit a new high in 2014, even as the private education, tourism and food and beverage sectors recorded sharp falls.

Singapore

SINGAPORE'S overall customer satisfaction levels hit a new high in 2014, even as the private education, tourism and food and beverage sectors recorded sharp falls.

The Institute of Service Excellence at the Singapore Management University (ISES) on Thursday said the

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