Customer satisfaction up for tourism and F&B sectors: report
Add BT as a preferred source
Nisha Ramchandani
Singapore
THE tourism and food & beverage (F&B) sectors showed upticks in customer satisfaction in the third quarter of 2016, according to the Customer Satisfaction Index of Singapore (CSISG).
According to the report, which was released by the Institute of Service Excellence (ISES), the tourism sector saw a 1.7 point increase from a year ago to 71.1 points, while the F&B score rose 2.98 points to 70.1 points.
TRENDING NOW
Two-thirds of Sentosa Cove resales in the red, with average loss topping S$1 million since 2023
How BYD disrupted Singapore’s car market – and why the strategy is turning on itself
After a strong Q2, what’s next for Singapore banks? Analysts see DBS, OCBC ahead on wealth
Laos-China Railway picks up steam, but S-E Asian country struggles to capture gains
