Fewer complaints about financial institutions in Singapore
But banks and finance firms still lead in terms of having the highest number of complaints handled by Fidrec
Singapore
FINANCIAL institutions (FIs) here can have a couple more reasons to feel cheery as consumers seem to have less grievances to air.
Data from the Financial Industry Disputes Resolution Centre Ltd (Fidrec) shows a 23 per cent slide in the number of complaints that it received to 893 between July 2016 and June 2017.
Still, leading the FIs with the most number of complaints handled by Fidrec are banks and finance companies (44 per cent). They were followed…
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