Samsung's handling of Galaxy Note 7 fires angers Chinese

Tianjin, China

ZHANG Sitong was saving a friend's phone number on his Samsung Galaxy Note 7 smartphone when it started to vibrate and smoke. He threw it on the ground and told his friend to start filming.

Two employees from Samsung Electronics showed up at his house later that day, he said, offering a new Note 7 and about US$900 in compensation on the condition that he keep the video private. Mr Zhang angrily refused. Only weeks before, even as Samsung recalled more than two million Note 7s in the United States and elsewhere, the company had reassured him and other Chinese customers that the phone was safe.