The Business Times

TalkTalk pays CEO £2.8m in year firm hit by cyber attack

Published Mon, Jun 20, 2016 · 08:41 AM
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[LONDON] The chief executive of TalkTalk received £2.8 million (US$4.1 million) in pay and share bonuses for the last 12 months, despite the telecoms company suffering a cyber attack in October that put the data of thousands of customers at risk.

Dido Harding, who received £550,000 in base pay, said she would donate her £220,000 annual cash bonus to charity following the hack on its business. "Throughout the cyber attack, we worked hard to put our customers first, and we know that they have appreciated our efforts and our honesty throughout," Ms Harding said on Monday. "Nevertheless, last October was a challenging period for TalkTalk and its customers and, in recognition of that, I have made a personal decision to donate my bonus to our charity partner, Ambitious About Autism."

Nearly £2 million of Ms Harding's payout was awarded as shares and related to performance targets between 2012-2015, the broadband company said in its annual report, The £220,000 was paid as a bonus for 12 months to the end of March.

Ms Harding has been chief executive of the company since 2010.

TalkTalk said the annual bonus had been cut from 62 per cent of base pay to 40 per cent to reflect the cyber attack, which cost the firm as much as £80 million, including one-off charges of £42 million.

Some 157,000 customers were affected by the security breach, far fewer than the numbers initially feared, but the publicity caused a spike in defections, with about 100,000 customers leaving in the final quarter.

REUTERS

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