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Watsons goes for retail omnipresence

Growing online without continually improving what's being done at its stores "would be crazy", says Singapore general manager

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Mr Wong believes that there will be a convergence of online and physical stores, and cited Amazon, the world's largest online retailer, as an example.A similar trend is increasingly evident across many countries around the world, where online retailers are going offline, and brick-and-mortar stores are moving online.

Singapore

WITH decreasing brand loyalty among today's consumers and an increasing number of mind-boggling options, health and beauty chain Watsons is opting to be omnipresent in the retail realm.

Its general manager in Singapore Dominic Wong said that in order to tap this

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