MDIS acquires Service Quality Centre

MDIS Corporation, a subsidiary of the Management Development Institute of Singapore (MDIS), has acquired Service Quality Centre (SQC) for an undisclosed sum.

Established in 1990, SQC was founded by Singapore Airlines and SPRING Singapore as part of the government's efforts to raise service standards in Singapore. It provides service excellence, quality, and productivity-related training solutions, and counts financial institutions, supermarket chains, as well as government ministries and agencies among its clients.

The acquisition diversifies the MDIS's offerings in training solutions. The school - Singapore's oldest not-for-profit professional institute for lifelong learning - has set aside S$1.2 million to renovate its Dhoby Ghaut campus to house SQC as well as its existing corporate training arm, the Management Development and Consultancy (MDC), under one roof.

Said Dr R Theyvendran, secretary-general of MDIS: "SQC is a strong brand synonymous with service and quality excellence, and (has) been credited for the world class standards delivered by major corporations in the region. We are privileged to inherit a brand with strong track records and client base. With the acquisition, we are confident that MDIS can provide professionals and organisations with the holistic corporate training solutions necessary to elevate their business to the next level."