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No end in sight to US immigration horrors

After US$1b, plan to replace archaic paperwork with digitised records, online applications shows almost no results

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FRIGHTFUL FUTURE: Children from 19 countries at a special Halloween-themed ceremony at the US Citizenship and Immigration Services (USCIS) Washington Field Office in Virginia on Oct 30.

Washington

HEAVING under mountains of paperwork, the government has spent more than US$1 billion trying to replace its antiquated approach to managing immigration with a system of digitised records, online applications and a full suite of nearly 100 electronic forms.

A decade in,

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