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Worker who'd never quit, or be fired

Some firms use algorithms to forecast when an employee will want to leave

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Over the past few years, the hiring-algorithm space has become crowded with companies promising to hire better than a human. But sceptics wonder whether a computer can really understand human chemistry.

New York

TURNOVER at one of Adventist Health-Care's hospitals, in Maryland, was higher than the market average, costing the group money and, if the research is right, possibly threatening the quality of care. The hospital had recruited well-trained people with all the right credentials