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3 steps to innovating without denting profit

SMEs can juggle short-term needs and long-term aspirations.

It is difficult to predict the sort of disruption that we see in the taxi industry brought about by the likes of Grab and Uber. Could taxi operators in Singapore have created something similar on their own?

HOW can an organisation be more innovative, without sacrificing profits? This question, I imagine, is top of mind for small-and-medium-sized enterprise (SME) owners in Singapore as they grapple with business uncertainty and the government's exhortations to improve worker productivity and