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Can S'pore be an icon for service productivity?

The traditional analysis tools or flexible work design deployed in manufacturing may be insufficient in giving a boost to services.

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SHARING ASSETS: Customers collecting bicycles from terminals at a station in Taiwan's capital under the city's Taipei City Bike Sharing System.

OVER the last months, I have been puzzled by some of the macro-economic statistics for Singapore for 2015. First, we learned that gross domestic product (GDP) grew by about 2 per cent. Manufacturing output declined by 4.8 per cent, but services GDP grew by 3.6 per cent. These levels of growth

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