How businesses can tune into AI

FROM turning driverless cars into a reality to personalising healthcare based on genetic information, artificial intelligence has opened doors to new possibilities, paving the way for businesses of the future. A recent study by Vanson Bourne revealed that AI is actively used by 80 per cent of enterprises globally, with the Asia-Pacific leading the pack at 48 per cent, and this figure is growing rapidly. Policymakers in the region are also throwing their weight behind the push for AI: Singapore will see S$150 million put into its AI national programme, while Thailand now seeks to shore up its robotics and automation capabilities with a US$6 billion investment.

By 2020, AI will be built into every new software product, according to Gartner. The question is therefore no longer whether to implement AI, but how to leverage AI effectively to deliver business results.

It's no surprise that many companies are jumping on board the AI bandwagon. Combined with machine learning (ML), AI is able to manage tasks at an unrivalled speed, and can be programmed to conduct problem-solving in an unbiased, data-backed process. Mining gems within large pools of data, be it structured or unstructured, AI is able to pull valuable insights that could potentially transform the business, while lowering cost in the long run.