WE refer to Mak Yuen Teen's recent commentary, "Corporate governance concerns at SingPost" (BT, Dec 15).

Singapore Post (SingPost) needs leaders for continuity to carry through sustained efforts, and appropriate talent and expertise for e-commerce logistics to grow and develop internationally. Our board composition and management structure support these growth objectives and trajectory.

Postal organisations the world over are facing a severe challenge as letter volumes are declining because of e-substitution. Everything that SingPost has done in the past 12 years since its IPO is to survive this onslaught by continuing to fulfil both our national service obligation as the Public Postal Licensee and developing new revenue streams. The board and management of SingPost have the challenging responsibility to ensure that the organisation outlives its original mandated purpose as a sole deliverer of mail and retains its heritage and iconic Singapore brand. SingPost has needed to make several shifts in gear and accelerate its transformation over the years. This is especially so since postal liberalisation began in 2007.