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Take a leaf out of Library Board's book

Strategy implementation and execution will not succeed if leaders do not speak with one voice about their vision.

NLB outlines its mission and innovation goals in masterplans envisioning a world-class library system. These plans provide strategic purpose for its leaders and staff.

ACCORDING to management textbooks, strategy matters because it helps organisations to be different. While many firms succeed in asking the right questions as part of their strategic management process such as 'do we aspire to play to win?', others fail to align value propositions and internal

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