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What's needed for digital transformation

Customer experience, agility, vision, as well as creating an ecosystem and working with new stakeholders are some of the areas companies need to look into.

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DBS Bank has made agile innovation and entrepreneurial thinking a focus of its talent development programme.

EMBARKING on digital transformation is like asking the pilot of a small biplane to fly a Dreamliner. While the principles of operating a plane still apply, new knowledge is required and different checks need to be made before the jetliner can be flown without issue.

Companies are

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