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HDB bags award for service innovation
Published Mon, Oct 13, 2014 · 09:50 PM
Singapore
THE Housing & Development Board (HDB) has beaten public-sector departments from eight other countries to win an award for service innovation.
It was presented the International FutureGov Award 2014 in the service-innovation category for its efforts to create improved customer experience through service personalisation at its Punggol branch.
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