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Hotel room resale websites catching on

Industry still in its infancy but has the potential to transform hotel reservations

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Ms Turner sold her hotel reservation to a third party on Roomer Travel after the hotel would not give her a refund.

New York

IN March, Alysa Turner, a publicist from Washington, booked a hotel room through Southwest Airlines' rewards programme. She paid US$400 for a one-night stay at the Hilton San Francisco Union Square, but her plans changed after the window for cancelling the reservation had closed