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AT&T tells staff to learn new skills or else

Mr Stephenson is trying to reinvent AT&T so it can compete more deftly with tech giants such as Amazon and Google, and to do so, he needs to retrain its 280,000 employees.


THIRTY-four years ago, Kevin Stephenson got his younger brother Randall a job with the telephone company. Kevin, then 23, and Randall, 22, had tried selling cattle feed but that didn't pan out. Kevin was hired to do accounting at a local Southwestern Bell office. Randall, who was