CIOs' changing role: from controlling to organising
They now track staff use of applications and devices in making purchasing decisions of new technology amid the spread of mobile devices and Internet-based programs
Seattle
BRIAN Lillie, chief information officer at data-centre company Equinix Inc, had a salesman with a password problem.
Remembering the 15 separate logins to use the Redwood, California, company's tools proved challenging, the salesman told Mr Lillie, so he was writing them all down. That rendered them pointless if the paper were to be lost or stolen. So Mr Lillie started testing programs to let people use a single password for everything, and implemented one across the business a couple of years ago.
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