HCL gears up for Gen 2.0 outsourcing

[NEW DELHI]

HCL Technologies, India's fourth biggest IT services company with a run rate of US$5 billion in annual revenues, is looking to differentiate itself from its peers by transforming itself into a Gen 2.0 outsourcing services provider. One of HCL's marquee customers is the Singapore Exchange (SGX), with which it signed a major outsourcing deal worth S$110 million in 2010.

Speaking to BizIT on the sidelines of HCL's second- quarter results announcement last week, president and CEO Anant Gupta said the company has taken a conscious decision to reduce its presence in the traditional BPO (business process outsourcing) business which Indian companies have become famous for.