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Your banker is always in: Sweden rolls out the robots

Monday, July 31, 2017 - 05:50


AIDA is the perfect employee: always courteous, always learning and, as she says: "Always at work, 24/7, 365 days a year." Aida, of course, is not a person but a virtual customer-service representative that SEB AB, one of Sweden's biggest banks, is rolling out. The goal is to

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