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Amazon offers shipping refund after UPS delay

Online giant says it's reviewing carriers' performance
Friday, December 27, 2013 - 06:00

[SOUTHFIELD, MICHIGAN] Amazon.com, the largest online retailer, offered US$20 gift cards and refunds on shipping charges after United Parcel Service Inc said overwhelming volume left it unable to deliver some packages by Christmas. Amazon cited failures in UPS's transportation network in

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