Bulky problem for FedEx as online purchases of furniture rise

Dallas

CONSUMERS might delight in the ease of front-door delivery for a mattress, trampoline or gym equipment. FedEx Corp, now handling an increasing number of these bulky shipments, has mixed feelings.

As more online shoppers snap up the type of hefty items once brought home in a pickup truck or on a car roof, FedEx is savouring the volume while facing a logistical headache: Some of these packages don't always flow as smoothly through a company originally built to move small parcels and overnight envelopes.