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Ride-hailing drivers are slaves to the surge

Apps set early-morning and late-night surge prices to lure drivers to areas with more requests than available cars
Monday, January 16, 2017 - 05:50

Mr Santos, who accepts passengers through several ride-hailing apps, in his van in New York last week. He scans for daily or even hourly surges and determines which app has the most profitable deal.

New York

EVERY weekday at 5.30am, Uziel Santos, 48, leaves for work. Like most drivers for ride-hailing apps in New York, he is drawn by early-morning surge prices, and those closest to his home in Astoria, Queens, are on the upper East Side of Manhattan, where children and parents book

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