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Southwest braces for upgrade of reservation system
Published Tue, May 9, 2017 · 09:50 PM
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Dallas
SOUTHWEST Airlines Co plans to shift its domestic reservation system to a new platform on Tuesday, attempting to avoid the havoc that plagued similar transitions at other carriers.
"These are very complicated," said Bob Edwards, a former chief information officer at United Airlines who supervised the merger of reservation systems for United and Continental in 2012.
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