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United to pay bumped off customers up to US$10,000

It will also reduce overbooking, refrain from calling in law enforcement officers unless safety and security are at risk

Published Thu, Apr 27, 2017 · 09:50 PM
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Atlanta

UNITED Continental Holdings Inc will offer as much as US$10,000 to passengers who voluntarily give up their seats on oversold flights, one of 10 changes that the airline is adopting after a customer was dragged off a plane by security officers.

The carrier will also reduce the overbooking of flights and refrain from calling in law enforcement officials unless safety and security …

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