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Towards service par excellence
THIS WEEK'S TOPIC: How can Singapore raise service standards and build a strong service culture?
Add BT as a preferred sourcePublished Wed, Jun 3, 2015 · 08:20 AM
THIS WEEK'S TOPIC: How can Singapore raise service standards and build a strong service culture?
Leon Perera Chief Executive Officer Spire Research & Consulting Group
BUILDING a strong service culture starts with building strong foundations at school. Our education system should use role-playing games and competitions to create opportunities for students to practise good service.
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