Why is it so hard to say ‘I don’t know’ at work?

Whether it’s something we impose on ourselves or a product of our culture, it’s a problem worth examining.

Published Sun, Dec 3, 2023 · 03:21 PM

THE first time Tobias van Schneider said “I don’t know”, he “almost enjoyed it”.

The lead product designer and art director at streaming service Spotify was responding to questions at a conference.

His answer was “followed by an awkward silence that got deep to my bones. But it felt so good and refreshing”, van Schneider said in a blog post.

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