Feinmetall's fine art of service
Feinmetall has achieved year-on-year double-digit growth since 2012 by focusing on innovation and customers' needs
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THE thought of leaving one's stable job to dive into entrepreneurship in the ever fickle tech industry may sound intimidating to many individuals, but not to Sam Chee Wah, general manager of Feinmetall Singapore.
Starting as a regional repair and service centre in 2007, Feinmetall has since transitioned to a "one-stop centre" offering a comprehensive range of probe card solutions. Apart from manufacturing, maintenance and sales of probe card hardware, it has moved on to provide related training for customers as well as professionals from other industries. With a diversified suite of products, Feinmetall has positioned itself as a technology leader with an excellent reputation in the Asia-Pacific region and Europe.
With Mr Sam's dedication towards continual innovation and a customer-centric approach, Feinmetall has experienced consecutive years of double digit growth since 2012. Its rapid growth and strong balance sheet have enabled further reinvestments to boost capacity and technical capabilities. One such instance is the recent launch of a new S$6 million, 6,700 square feet digital manufacturing facility at its Marsiling premises.
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