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Wells Fargo chief quits after fake account scandal

Published Thu, Oct 13, 2016 · 09:50 PM

    New York

    THE scandal engulfing Wells Fargo toppled its chairman and chief executive on Wednesday as John Stumpf announced his departure from the company, effective immediately. The move was a swift and stunning fall for an executive whose bank made it through the 2008 financial crisis relatively unscathed only to be undone by a phony account sales scandal that pervaded its community banking division and percolated under the surface for years.

    The bank's misdeeds were fundamentally simple: Under intense pressure to meet aggressive sales goals, employees created sham accounts using the names - and sometimes, the actual money - of the bank's real customers, and in some cases the customers did not discover the activity until they started accumulating fees.

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