No waiter, please! We've the e-menu
Developed by local tech firms, these automated systems not only help ease manpower crunch at eateries but also eliminate the chances of errors in orders, reports RACHEL LOI
Add BT as a preferred sourceBLACK-FACED waiters, disputes over wrong orders and maybe even service charge could all be a thing of the past if the food and beverage industry here decides to go down the automated route.
It could also solve the manpower crunch that's crippling eateries all over Singapore, with more eateries turning to solutions such as iPad menus and iPhone apps developed by local technology companies to run their operations.
One of the frontrunners in the business is 10-year-old local company Aptsys Technology Solutions Pte Ltd. Three years ago, it developed its iPad e-menu as well as an iPod touch system that waiters can use to send orders directly to the kitchen instead of having to key it into a separate point-of-sale terminal.
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