Government fines OpenNet $750,000
IDA cites service failure for large swathes of the year
[SINGAPORE] In the wake of the problem-plagued national fibre broadband rollout, OpenNet has been fined $750,000 by the Infocomm Development Authority of Singapore (IDA) for falling short of service obligations and standards for large swathes of the year.
This fine has two components - a $550,000 penalty for breaching its universal service obligation (USO) and $200,000 for falling short of the quality of service (QOS) standards.
The regulator had stern words for the network builder yesterday. "OpenNet's failure to meet both the USO and the QOS standards shows its inability to fulfil the promises it made to its customers," said Leong Keng Thai, IDA deputy chief executive and director-general (telecoms and post).
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