Singaporeans want regional e-commerce players to step up their game: Blackbox

Brands including Shopee (52 per cent), Qoo10 (41 per cent), and Lazada (39 per cent) are widely used by Singaporeans but consumer satisfaction with Qoo10 and Lazada falls on the lower end while Shopee only performed average on the spectrum, stated the report.
SEPTEMBER 28, 2020 - 5:50 AM


MORE than one in three Singaporean consumers are less than satisfied with their digital commerce experience despite a majority spike in online spending during the pandemic.

Singaporean consumers reported a spike in online spending in response to Covid-19, with 63 per cent...