The Business Times
business-time-50

Chang Sau Sheong

In 2022, a traveller took Air Canada to a small claims tribunal for failing to honour a discount that was suggested by its chatbot.
COMMENTARY

Who is accountable when an AI agent decides?

2026-07-20T23:00:00.000Z
Latest T-bills Treasury Bills Results & Interest NewsLatest SSB Singapore Savings Bonds NewsLatest COE Certificate of Entitlement News
Latest Johor-Singapore SEZ NewsLatest BTO Build To Order & Sales of Balance NewsLatest STI Straits Times Index NewsLatest SGX Dividends, Share Price NewsLatest Bonds Market NewsLatest Singapore Stocks To Buy NewsLatest Singapore Economy News
View More