Mark Billington

MANAGING DIRECTOR INTERNATIONAL OF THE INTERNATIONAL CHARTERED ACCOUNTANTS OF ENGLAND AND WALES (ICAEW)

Before the pandemic, locals were reluctant to take up  dirty, difficult, and dangerous tasks. Proper modernisation and mechanisation of facilities, and improvement in working conditions and pay are some necessary steps to not only increase work incentives, but also promote equity in terms of benefits among the unskilled and contingent workers.

Using social mobility to tackle staff shortage

The hospitality and tourism industry in South-east Asia has traditionally relied heavily on foreign contract workers. But when international borders closed for...