The Business Times

P Sivakumar and Dillion Chua

BOTH WRITERS ARE FROM BR LAW CORPORATION. P. SIVAKUMAR IS DIRECTOR AND DILLION CHUA IS ASSOCIATE DIRECTOR.

If your corporate chatbot “hallucinates” and misrepresents or misleads a consumer, your business could be held directly responsible as the publisher of that information.

Chatbot glitches: When disclaimers won’t save you in court

As Singapore courts signal that unverified AI output is negligent, businesses face a new era of liability

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