Prashant Saxena and Nikita Gundala

BOTH WRITERS ARE FROM ISENTIA. PRASHANT SAXENA IS VICE PRESIDENT OF REVENUE AND INSIGHTS FOR SOUTH-EAST ASIA, AND NIKITA GUNDALA IS THE ASIA-PACIFIC MARKETING LEAD.

Many leaders try to seem more relatable by adopting a colloquial style – using emojis, casual language and exclamation points – but this does not present real vulnerability.

THE BROAD VIEW

Why CEOs are losing trust when it matters most

Growing tension between technology and authenticity means human connection is now the most critical leadership asset

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