Fixing delayed flights

ANY LABOURING swain nervously awaiting his date for that hotel lobby assignation will have marvelled at the time-keeping skills of women so adept at making their man hang on till that very last point when - all energy, pride, confidence, irritation and hope drained - he looks up to see her glide...


Time for protesters, HK government to bring concerns to the table

It is time for an independent inquiry into structural reform and good governance. This is no whodunnit. It's not the MTR in the library with the candlestick. The system needs an overhaul.


Is Hong Kong safe?

HONG KONG is at a crossroads as a new generation struggles to come to terms with the "One Country Two Systems" concept that has curiously underpinned this dynamic city since the handover to China in July 1997.


The death of loyalty

AS TRAVEL wobbles and spending declines, hotels and airlines the world over are fighting to hold on to customers. Loyalty, the buzzword for much of the 1980s and 1990s when marquee brands strove to understand and closely identify with their audience, is being replaced by price incentives and a...


Because it is there

ON May 29, 1953 when Edmund Hillary (a reclusive Auckland bee-keeper) and his intrepid Nepalese Sherpa Tenzing Norgay emerged above the clouds to finally ruffle Mount Everest's 29,029-foot killer peak, it was the culmination of decades of romantic endeavour at the lung-bursting limits of human...


Is there finally a fix for Boeing?

BOEING says it has a fix for the B737 MAX 8 jet that is currently grounded worldwide. This relates to a software fix for the MCAS (Manoeuvring Characteristics Augmentation System), which is believed to have sent two planes into a fatal nosedive. This should be good news for travellers. Is it?...


Cathay tries the limbo rock, finally

THE big screen is rife with maudlin yet tickling tales of wealthy mandarins who open their homes to penurious scamps to "civilise" them at considerable risk to the practised calm of the manor.

Aircraft certification process in the US is an accident by design

IN 1959, a French passenger plane took the aviation world by storm with its sleek design and rear-mounted twin engines. Passengers flocked to enjoy the novel Caravelle jet service as airlines raced to place orders, abandoning the crash-plagued de Havilland Comet, which had spectacularly ushered...


When ordinary people become extraordinary - and unreal

HAVE you ever had that vague feeling that you know people you meet but cannot place them? It happens to me all the time. Especially when I travel. It's not forgetfulness or a case of too many friends. It's something called Facebook....


Need service? Talk to the room

VOICE recognition is not a new phenomenon. It has been around ever since your mother hollered: "Your father wants to speak with you, NOW!" as you crept home from a school date, way past the curfew hour with a déshabillé gin-soaked "study" companion in tow. It was a very...

For a taste of the weird and wonderful, head to Japan

WHEN the burger place Five Guys opened in Hong Kong just in time for Christmas it was such a novelty that the queue - and the aroma - ran all the way around the building, and lingered. Now I marvel at "hand-cut" fries and "handmade" burgers....