Citibank Singapore's head of retail banking resigns
CITIBANK Singapore's head of retail banking Charles Wong has resigned after more than 20 years at the US bank.
The bank confirmed Mr Wong's departure from Citi in response to queries by The Business Times. Mr Wong spent nearly five years in his last role as head of retail banking at Citibank Singapore.
In a staff announcement on Monday seen by The Business Times, Citibank Singapore's chief executive Brendan Carney credited Mr Wong for bringing about a strong turnaround of the business, leading the unit to deliver "consistent double-digit growth".
"Following a highly successful career at Citi spanning over 20 years, Charles has informed me of his decision to leave Citi to pursue opportunities outside the firm," Mr Carney said in the staff memo.
The bank's head of wealth and segments, Chan San-San, will helm the retail banking arm on an interim basis with immediate effect as Citi searches for a permanent successor, said Mr Carney.
Mr Wong joined Citi in 1999 and has held roles in retail banking, bancassurance, credit payment products and marketing across the Asia-Pacific region. In 2006, he relocated to Citibank China where he spearheaded the local branch expansion and ATM distribution efforts. He went on to become the bank's Citibusiness director, as well as quality and customer experience director before moving back to Singapore in 2008. In 2015, Mr Wong was appointed the head of retail banking for Citibank Singapore.
This follows the recent resignation by another Citi veteran Han Kwee Juan, who resigned from his position as Citibank Singapore CEO in early 2019. Mr Han, who spent nearly three decades with Citi, joined DBS to head group strategy and planning.
