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Citigroup set to bring voice recognition technology to Asia

Published Wed, May 4, 2016 · 09:50 PM
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Hong Kong

CITIGROUP Inc said that it's set to be the first major bank in Asia to roll out voice recognition technology to its retail customers, part of a move to upgrade its Internet and mobile banking offering across the region.

The New York-based bank plans to have at least one million Asian users of the technology within the next 12 months, doing away with cumbersome passwords and speeding up transactions such as money transfers, bill payments and checks on account balances, according to Anand Selvakesari, Citigroup's Singapore- based consumer banking head for Asia-Pacific.

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