The Business Times
SUBSCRIBERS

DBS sees pay off from digital investment

It's picked by Euromoney magazine as the world's best digital bank; CEO Piyush Gupta calls the bank a 22,000-people start-up

google-preferred-sourceAdd BT as a preferred source
Published Mon, Jul 11, 2016 · 09:50 PM

    Singapore

    DBS is seeing pay-off from the digital investments made in the last five years, as it looks to bring down cost that has peaked as a proportion to income, and expand its mobile-only banking strategy to Indonesia this year.

    CEO Piyush Gupta said in a briefing on Monday that DBS's big focus on digital transformation has meant using data analytics to drive productivity across contact points such as branches, ATMs, and call centres, as well as predicting - and preventing - staff attrition among its bankers.

    DBSDigital banking

    Copyright SPH Media. All rights reserved.

    Reuse this contentFeedback
    Latest T-bills Treasury Bills Results & Interest NewsLatest SSB Singapore Savings Bonds NewsLatest COE Certificate of Entitlement News
    Latest Johor-Singapore SEZ NewsLatest BTO Build To Order & Sales of Balance NewsLatest STI Straits Times Index NewsLatest SGX Dividends, Share Price NewsLatest Bonds Market NewsLatest Singapore Stocks To Buy NewsLatest Singapore Economy News
    View More