Don't shoot the ATM, it's just a distribution tool: banks

Singapore

AS RETAIL investors cast about for someone to blame for their Hyflux woes, the ATM (automatic-teller machine) is the latest in the firing line.

But the ubiquitous ATM is just a distribution channel, said bankers. One pointed out that distribution is not the same as a sale. "We have to do proper financial needs analysis if we are selling investment products," she said.