Insurers, agents must upgrade with digital changes: Tharman

Singapore

INSURANCE firms can and must do more with digital technology, while insurance agents must upgrade their skills to stay ahead of technological change, Deputy Prime Minister Tharman Shanmugaratnam said yesterday.

Mr Tharman, who was speaking at the launch of Prudential Singapore's new office at Marina One, noted that insurers can use digital technology to do everything from nudging clients into healthier lifestyles to processing claims much faster. For exa…