AI, human-centric design to drive innovation in finance
THE Monetary Authority of Singapore has introduced a raft of digital initiatives to fuel innovation in the country's financial services sector, ranging from developing an e-marketplace for trade-finance assets to building smarter infrastructure to enable the more convenient use of e-payments.
Homegrown cashless payment solutions firm Nets has also recently unveiled a string of new fintech offerings aimed at digitising the consumer payment experience, which include digitised debit-linked cards, QR-code payments, and a mobile wallet app.
Both examples, even as they hail from solely the finance industry, point to two ubiquitous tech trends that global consulting firm Accenture has identified in its 2017 Technology Vision report. The first is "AI (artificial intelligence) is the new UI (user interface)", and the second is "design for humans".
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